Average Time to Engage Participants: Under 24 Hours

When an outplacement provider is contracted to help departing employees land new roles, the first step in the process is to connect with them and foster engagement with the provider so that the job search can start in earnest as fast as possible. 

The average time to engage participants can rely on a couple of factors. First, the employer has to do all they can to ensure that their displaced workers understand what outplacement is and how they can start using the service. At Careerminds, we help with this messaging to ensure that participants start engaging as soon as possible. In fact, we have an 80 percent engagement rate or higher because of how we reach out and extend service offers to these soon-to-be participants. Typically, our first engagement happens within 24 hours of us receiving a list of participants.

Second, there are many reasons why a worker may choose to forego outplacement entirely. They may, for example, have another job lined up already, want to retire, or may simply want to take some time off before their job hunt. For this reason, Careerminds only charges clients for participants who do truly engage with our services, which allows for these various situations to unfold without costing the client. 

As you can see, the average time to engage participants shifts around. However, at Careerminds, we do everything in our power to engage participants as soon as an event happens by reaching out to them with the contact information provided to us. We also help managers with performing reductions to establish a communication plan for workers to know what outplacement is and how it can benefit their transition.